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FAQs

  • Q

    Fiyatlarınız nedir?

    A
    Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
  • Q

    Minimum sipariş miktarınız var mı?

    A
    Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website
  • Q

    Can you OEM or ODM?

    A
    Yes, we have strong developing team. The products can be made according to your request.
  • Q

    Can you supply the relevant documentation?

    A
    Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
  • Q

    Ortalama teslim süresi nedir?

    A
    For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
  • Q

    Ne tür ödeme yöntemlerini kabul ediyorsunuz?

    A
    Ödemeyi banka hesabımıza, Western Union veya PayPal'a yapabilirsiniz:

    30% deposit in advance, 70% balance against the copy of B/L.

  • Q

    Ürün garantisi nedir?

    A
    We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
  • Q

    Ürünlerin güvenli bir şekilde teslim edilmesini garanti ediyor musunuz?

    A
    Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
  • Q

    Nakliye ücretleri hakkında nasıl?

    A
    The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
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