FAQs

  • Q

    Maxay yihiin qiimayaashaadu?

    A
    Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.
  • Q

    Ma haysataa tirada ugu yar ee amarrada?

    A
    Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website
  • Q

    Miyaad kartaa OEM ama ODM?

    A
    Haa, waxaan haysannaa koox horumarineed oo xoogan. Alaabooyinka waxaa loo samayn karaa si waafaqsan codsigaaga.
  • Q

    Ma keeni kartaa dukumintiga la xiriira?

    A
    Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.
  • Q

    Waa maxay celceliska waqtiga hogaaminta?

    A
    For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.
  • Q

    Qaababab noocyo ah oo lacag bixinta aad aqbashaa?

    A
    You can make the payment to our bank account, Western Union or PayPal:

    30% deposit in advance, 70% balance against the copy of B/L.

  • Q

    Waa maxay damaanad qaadka sheyga?

    A
    We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction
  • Q

    Miyaad dammaanad ka qaadaysaa soo-saarista badeecad aamin ah oo aamin ah?

    A
    Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.
  • Q

    Sidee ku saabsan khidmadaha dhoofinta?

    A
    The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.
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